Venue Information

ExCeL London

Reset Connect will take place at Excel London in Halls S15 & S16


Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL.

With two onsite DLR stations, plenty of onsite parking and London City Airport just 5 minutes away, getting to ExCeL London couldn’t be easier!

Public transport 

ExCeL can be accessed via two DLR stations — Custom House for the west entrance and Prince Regent for the east entrance and ICC London. Click here for more information


ExCeL is easily accessible from major routes including the M11, the North Circular (A406) and the A13 and there is onsite parking for over 2,000 vehicles. Click here for more information

For directions to the ExCeL please click here:


ExCeL London offers on-site parking for 3,700 cars, including over 2,000 spaces directly beneath the venue*. ExCeL London also operate an additional tariff for our lorry and coach park. Motorcycles can be parked free of charge in the designated motorcycle parking area. Parking charges are listed below (costs based on 24 hour durations).

All onsite parking is pay and display, with the exception of the Royal Victoria multi-storey car park, which is located at the west end of the site. Parking in the Royal Victoria multi-storey car park can be paid for at one of the three pay points located within the car park at the end of your visit.



Cars (Royal Victoria Multi-Storey Car Park)     

£20.00 per 24 hours

Cars for the Undercroft (orange) & East Car Park Online booking: £20.00 per 24 hours
Transit Vans up to 3.5 T / Mini bus for 24 hours £20.00 per day
Coach £30.00 per day
Vehicles over above 3.5 T  £35.00 - per day

Staying in a local hotel you? You can identify the best entrance for you to use here:

Food at the ExCeL London

ExCeL London restaurant options available includes from a steak cooked to perfection at The Bridge restaurant and bar, to grabbing a freshly baked croissant from our on-site bakery E16. They also offer a number of more well-known brands within our selection of bars, restaurants and eateries. *Please note: No cash accepted.

More information on ExCeL London food and drink offering


Reset Connect has negotiated with the hotels in the surrounding area to provide many rooms at discounted rates. To secure the best accommodation within your budget we recommend you book as early as possible via the link below:

VISA Support Letters

Download our official invitation letter should require to apply for a Visa to attend Reset Connect London 2022

COVID-19 Guidance

In response to COVID-19, our team is continuing to monitor the latest UK government guidance. We are working with the UK’s Department for Digital, Culture, Media & Sports (DCMS) via the Association of Event Organisers (AEO) which means we will have a direct feed of the latest requirements. It is likely Reset Connect will operate an admission control model where measures could include being asked to demonstrate a full vaccination record, recent recovery certificate or recent negative test result. In addition to this we will have an increased and deep cleaning regime focussing on regular touch points as well as signs reminding our guests of the basics; regular hand washing, making extra space and covering coughs and sneezes.

COVID-19 rules change rapidly and our team will continue to adjust our guidance order to ensure they are appropriate. 

More details on ExCeL London COVID-19 regulations on their site. 

Venue Emergency Procedures


On discovering a fire break the glass on the nearest manual call point (coloured red), which are located adjacent to all exits, or contact the Security Suite by dialling +44 (0)20 7069 4444 or 4444 on any internal phone immediately. Use the nearest available emergency exit route to the appropriate assembly point.

First Aid

If first aid or medical assistance is required please proceed to the Medical First Aid room, located down the stairs on level 0 between hall entrances N4 and S4. Alternatively, please call +44 (0)20 7069 5566 for enquires.

In the event of a medical emergency please dial +44 (0)20 7069 4444 or dial 4444 from any internal phone.

Unattended Items

Immediately report any suspect packages to the Security Suite, by dialling +44 (0)20 7069 4444 or 4444 on an internal telephone. Follow the instructions that you are given. Do not touch or move any suspicious item.

Emergency Procedures

View the emergency procedures manual here.