Small Scale, Big Change: Rethinking sustainable hotel operations
As sustainability claims continue to grow within the hospitality sector, the conversation is shifting from mitigation to accountability. In this session, Christian de Boer, Managing Director of Jaya House River Park, will challenge the industry’s reliance on surface-level sustainability and explore what it means to operate a truly impact-led hotel. Drawing on Jaya House’s position as Cambodia’s leading independent luxury hotel and its globally recognised initiatives such as “Refill Not Landfill”, Christian will outline how regenerative practices, local community integration and operational transparency can redefine luxury.