Planning your visit to Reset Connect London?

Find answers to the most frequently asked questions about attending Reset Connect London.

From visitor passes and networking opportunities to venue details and travel information, this page will help you plan your experience and make the most of your time at the event.

If you cannot find the information you need, please contact our team at hello@reset-connect.com.

Visitor information

Who can attend Reset Connect London?

Reset Connect London is open to professionals across the sustainability and climate innovation ecosystem. Our attendees include business leaders, investors and finance professionals, policymakers and government representatives, start-ups and scale-ups, as well as NGOs, consultants and industry experts.

Register now to save your space!
 

Is Reset Connect London free to attend?

Yes, we offer a free Visitor Pass, giving you access to the exhibition, conference stages and networking opportunities across the event.

Across two days, you can hear from 450+ speakers, attend 250+ sessions across six main stages and eight show floor hubs and meet 300+ solution providers showcasing the latest sustainability innovations.

Visitor Pass holders also gain access to the Reset Connect Networking App, allowing you to browse the attendee list, connect with other participants and plan meetings before and during the event.

For those looking to enhance their experience, we also offer a range of paid passes with exclusive content, additional networking tools and meeting services. Visit our registration page to explore the available pass options and find the best fit for you.
 

Where can I access my ticket?

Your ticket will be available to download via our Networking App around one month before the event, and we’ll notify you by email when it becomes available. It can be found behind the “My Badge” on the app's homepage.

To enter the event, simply present your digital badge at the registration desk when you arrive, and our team will print your badge for entry.
 

Can I register at the event?

Yes, on-site registration will be available at Reset Connect London. During the event days, 23-24 June, attendees who have not registered in advance will need to purchase an Event Day Pass (£50 + VAT) to enter.

You can register for a free Visitor Pass online up until the day of the event. We recommend registering in advance to secure your place without cost and avoid queues at the venue.
 

Is there an event app?

Yes, attendees who register will receive their login details and instructions on how to download the Reset Connect Networking App approximately two weeks before the event.

The app allows you to access your digital badge for event entry, curate your own event agenda, browse the attendee and speaker lists and use our matchmaking tool to connect with relevant contacts before, during and after the event.
 

Can I connect with attendees after the event?

Yes, the networking app remains active after the event, allowing you to continue connecting with attendees. Simply log in using your credentials and visit the “Attendees” section to search for participants, view profiles and request connections.
 

Where can I access the attendee list?

The full attendee list is available in the Reset Connect Networking App. Navigate to the “Attendees” section to browse profiles, discover relevant contacts and connect with participants before, during and after the event.
 

Will there be investors at the event?

Yes. Reset Connect London brings together a wide range of investors, including venture capital firms, impact investors, institutional investors and corporate venture teams seeking opportunities in sustainability and climate innovation.
 

Can I claim CPD by attending the event?

Yes, all conference sessions at Reset Connect London are CPD-accredited, allowing attendees to earn CPD hours by participating in selected sessions. After the event, all attendees will be sent information on how to claim their CPD hours in the weeks following the event.
 

How can I request a visa invitation letter?

Visa invitation letters are ONLY issued to attendees who have purchased a paid pass, as well as confirmed exhibitors and speakers. If you require a visa to attend Reset Connect London, please contact us at hello@reset-connect.com to request a visa invitation letter, which can be used to support your UK visa application.

We strongly recommend beginning your visa application as early as possible to allow sufficient time for processing and to ensure you can obtain your visa in time for the event.
 

Are students allowed to attend the event?

Yes, students are welcome to attend Reset Connect London and can apply for a Student Pass to enter the event for free.
 

Are there volunteering opportunities at the event?

Yes. Reset Connect London offers volunteering opportunities for individuals who would like to gain hands-on experience at a large-scale sustainability event and connect with professionals across the green economy.

Volunteering is open to anyone interested in supporting the event, including those studying event management, sustainability or related fields, as well as individuals looking to gain experience in the sector and expand their professional network.

If you are interested in volunteering, please email marketing@reset-connect.com with your availability and a member of the team will be in touch.
 

Are children allowed to enter the event?

Reset Connect London is open to attendees aged 16 and over due to the professional nature of the event and conference programme.
 

Where can I stay?

If you are travelling to Reset Connect London, you can book accommodation through our official hotel partner, HotelPlanner. The dedicated booking page provides discounted hotel rates near the venue and across London.

Book your stay now
 

Venue information

When and where is the event?

Reset Connect London 2026 will take place on 23-24 June 2026 at Excel London, as a flagship event of London Climate Action Week.

 

What are the opening hours?

Reset Connect London will run from 09:00 - 17:00. Restaurants and cafes in Excel London often close by 19:00.

 

Is there parking at the venue? 

Yes, parking is available at Excel London for event visitors. On-site parking can be pre-booked to guarantee a space, with daily parking typically costing around £27.50-£30, depending on whether you book in advance or pay on arrival.

 

Is there Wi-Fi at the venue?

Yes, free Wi-Fi is available throughout Excel London for visitors attending events. Attendees can connect to the venue’s wireless network across the exhibition halls, conference spaces and public areas during Reset Connect London.

 

Is there a cloakroom?

Yes, cloakroom facilities are available at Excel London. Visitors can store coats and small bags at designated cloakroom areas within the venue.

 

Is there food and drink available? 

Yes, food and drink are available at Excel London. Visitors can choose from a wide range of cafés and restaurants located throughout the venue, offering snacks, coffee and full meals.

 

Is there a prayer room at the venue? 

Yes, prayer rooms are available at Excel London for visitors who require a quiet space for prayer or reflection during events. These facilities are located within the venue and are accessible to attendees throughout the day

 

What should I do if I feel unwell at the event? 

If you feel unwell during the event, please speak to a member of event staff or visit the medical and first aid facilities available at Excel London. Trained staff and first aid teams are on hand to assist visitors and ensure the support that you need is provided.

Exhibitor, speaker and sponsor information

Where can I download my leads? 

VIPs, speakers, and exhibitors can export their leads through the desktop networking platform. After logging in, click your profile icon in the top right corner to access your profile, then select Export from the left-hand menu to download your connections.

Exhibitor teams can also export leads by visiting their team profile and selecting the Export tab to select which data they would like to download.

 

Who is speaking at Reset Connect London 2026? 

You can find out who is speaking at Reset Connect London through our speaker page.

 

Are sessions recorded? 

Yes, many of the conference sessions at Reset Connect London are recorded. Selected main stage talks and panel discussions are made available after the event, often via our YouTube channel or online platforms, so attendees can watch them on demand.

 

Can questions be asked during sessions? 

Yes, attendees can ask questions during many sessions at Reset Connect London. Most panel discussions and keynote sessions include dedicated Q&A time, allowing the audience to engage directly with speakers and industry experts.